Last updated January 2021
This Privacy Policy (“Policy”) outlines how West Springs Nutrition LLC and www.westspringsnutrition.com (“Website”) collects, retains, processes, shares, transfers, and protects your data when you visit our site or use our services. This Privacy Policy is referenced in our Terms of Service (“Terms”), and are subject to these Terms.
Please read this Privacy Policy before you use the Website. By using the Website or clicking “Agree” to the Terms & Services when presented to you, you agree and are bound to these Terms and this Privacy Policy.
This Policy is designed to help you understand what information we collect about you, and what choices you have about these matters.
West Springs Nutrition LLC reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our site, and/or by updating any privacy information on this page. Your continued use of the Site and/or Services available through this Site after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy.
What we collect:
When interacting with our Website and services, we may collect two types of information from you: personal and non-personal information.
Collection of your Personal Information
In order to better provide you with products and services offered on our Site, West Springs Nutrition LLC may collect personally identifiable information, such as your:
- First and Last Name
- E-mail Address
We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services available on the Site. These may include: (a) registering for an appointment on our Site; (b) sending us an email message or utilizing the Contact Form on our Site. To wit, we will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future.
Sharing Information with Third Parties
West Springs Nutrition LLC does not sell, rent or lease its customer lists to third parties.
West Springs Nutrition LLC may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. West Springs Nutrition LLC may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to West Springs Nutrition LLC, and they are required to maintain the confidentiality of your information.
We may transfer your information due to any reorganization, restructuring, merger, sale, or other transfer of assets. We reserve the right to transfer our information, including your personal information, provided that the receiving party agrees to respect your personal information in a manner that is consistent with our Privacy Policy.
West Springs Nutrition LLC may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on West Springs Nutrition LLC or the site; (b) protect and defend the rights or property of West Springs Nutrition LLC; and/or (c) act under exigent circumstances to protect the personal safety of users of West Springs Nutrition LLC, or the public.
The Website may share your information with third parties when you explicitly authorize us to share your information. Additionally, the Website may use third-party service providers to service various aspects of the Website. Each third-party service provider’s use of your personal information is dictated by their respective privacy policies. The Website currently uses the following third-party service providers:
- Google Analytics – this service tracks Website usage and provides information such as referring websites and user actions on the Website. Google Analytics may capture your IP address, but no other personal information is captured by Google Analytics. This Website has anonymized the collection of IP addresses through Google Analytics
- Stripe – this service is used for payment processing on ecommerce products. At no time is your banking information passed to the Website. We receive only information used for order fulfillment and reporting.The Website may use other software to aid in processing and creation of contact forms, such as Mailerlite. These service providers pass information directly to the Website and nothing is stored on a third-party server as a result.
At this time, your personal information is not shared with any other third-party applications. This list may be amended from time to time in the Website’s sole discretion.
Tracking User Behavior
West Springs Nutrition LLC may keep track of the websites and pages our users visit within www.westspringsnutrition.com, in order to determine what West Springs Nutrition LLC services are the most popular. This data is used to deliver customized content and advertising within West Springs Nutrition LLC to customers whose behavior indicates that they are interested in a particular subject area.
Automatically Collected Information
Information about your computer hardware and software may be automatically collected by West Springs Nutrition LLC. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the West Springs Nutrition LLC website.
Security of your Personal Information
West Springs Nutrition LLC secures your personal information from unauthorized access, use, or disclosure. West Springs Nutrition LLC uses the following methods for this purpose:
- SSL Protocol
When personal information is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.
We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of any and all information and data exchanged between you and us through this Site cannot be guaranteed.
Children Under Thirteen
West Springs Nutrition LLC does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.
E-mail Communications
From time to time, West Springs Nutrition LLC may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication. In order to improve our Services, we may receive a notification when you open an email from West Springs Nutrition LLC or click on a link therein.
If you would like to stop receiving marketing or promotional communications via email from West Springs Nutrition LLC, you may opt out of such communications by Clicking on on the UNSUBSCRIBE button. If you would like your email address and personal information to be permanently deleted from the database, contact us via the Contact Form with your request and it will be deleted as soon as possible.
Cookies
The Website uses cookies to store visitors’ preferences, record user-specific information on what pages users access or visit, ensure that visitors are not repeatedly sent the same banner ads (if being used), customize content based on visitors’ browser type or other information that the visitor sends. Cookies may also be used by third-party services, such as Google Analytics, as described herein.
Users may, at any time, prevent the setting of cookies, by the Website, by using a corresponding setting of your internet browser and may thus permanently deny the setting of cookies. Furthermore, already set cookies may be deleted at any time via an Internet browser or other software programs. This is possible in all popular Internet browsers. However, if users deactivate the setting of cookies in your Internet browser, not all functions of the Website may be entirely usable.
A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
Analytics
This Website uses cookies through Google Analytics to determine what pages and posts are being viewed on the site, where traffic is coming from, bounce rate, time on site, etc. This data is anonymous and is used to improve the type of content we create and the user experience.
Embedded content from other websites or services
This site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.
What data breach procedures we have in place
If a data breach ever occurs, we will notify you via email as soon as possible, including what information may have been compromised, how we corrected the breach, and how to protect yourself moving forward.
Contacting us
Any questions about these terms of service and privacy policy should be addressed to us via our Contact Form.